Legal

Terms of Service

Last Updated: January 2026

1. Agreement to Terms

By accessing or using the Stokemill website and services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.

2. Description of Services

Stokemill provides custom AI software development, cybersecurity solutions, and CRM/ERP integration services for businesses, with a focus on the export community. Our Services include:

• Custom AI application design and development
• Business and commercial intelligence solutions
• Cybersecurity architecture and implementation
• CRM and ERP system integration
• Consulting and advisory services

3. Service Agreement

3.1 Project Scope
Each engagement will be governed by a separate Statement of Work (SOW) or Service Agreement that defines the specific deliverables, timelines, and fees.

3.2 Client Responsibilities
You agree to:

• Provide accurate and complete information
• Grant necessary access to systems and data
• Respond to requests in a timely manner
• Comply with all applicable laws and regulations

4. Fees and Payment

4.1 Fees
Fees for Services will be specified in the applicable SOW or Service Agreement. Unless otherwise stated, fees are quoted in GBP (£).

4.2 Payment Terms
Payment is due within 30 days of invoice date unless otherwise agreed. Late payments may incur interest at the rate of 8% per annum above the Bank of England base rate.

4.3 Expenses
Any agreed-upon expenses will be billed separately and are subject to your prior approval.

5. Intellectual Property

5.1 Client Ownership
Upon full payment, you will own the custom-developed deliverables specified in the SOW, including source code and documentation created specifically for your project.

5.2 Our Intellectual Property
We retain all rights to our pre-existing tools, methodologies, frameworks, and general know-how. You may use these materials only in connection with the delivered Services.

5.3 Third-Party Components
Any third-party software or components are subject to their respective licenses.

6. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the engagement. This obligation survives the termination of the agreement.

7. Data Protection and Security

We comply with applicable data protection laws, including GDPR and UK Data Protection Act 2018. We implement appropriate security measures to protect your data. Please refer to our Privacy Policy for details.

8. Warranties and Disclaimers

8.1 Our Warranties
We warrant that:

• Services will be performed with reasonable care and skill
• We have the right to provide the Services
• We will comply with applicable laws

8.2 Disclaimer
EXCEPT AS EXPRESSLY PROVIDED, SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE FEES PAID BY YOU IN THE 12 MONTHS PRECEDING THE CLAIM.

WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

10. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your breach of these Terms, violation of laws, or infringement of third-party rights.

11. Term and Termination

11.1 Term
These Terms remain in effect while you use our Services or as specified in the SOW.

11.2 Termination
Either party may terminate an engagement as specified in the applicable SOW. We may suspend or terminate Services immediately if you breach these Terms.

11.3 Effect of Termination
Upon termination, you must pay all outstanding fees for work completed. Provisions that by their nature should survive will survive termination.

12. Acceptable Use

You agree not to:

• Use Services for any unlawful purpose
• Interfere with or disrupt the Services
• Attempt to gain unauthorized access to our systems
• Reverse engineer or attempt to extract source code
• Use Services to harm, threaten, or harass others

13. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Dispute Resolution

In the event of a dispute, parties agree to first attempt to resolve the matter through good-faith negotiation. If unresolved within 30 days, either party may pursue formal legal remedies.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website. Your continued use of Services constitutes acceptance of the modified Terms.

16. General Provisions

16.1 Entire Agreement
These Terms, together with any applicable SOW, constitute the entire agreement between you and Stokemill.

16.2 Assignment
You may not assign these Terms without our prior written consent. We may assign these Terms to any affiliate or successor.

16.3 Severability
If any provision is found unenforceable, the remaining provisions will remain in full effect.

16.4 Waiver
No waiver of any term shall be deemed a further or continuing waiver of such term or any other term.

17. Contact Information

For questions about these Terms, please contact us:

Stokemill Value Partners Ltd
Trading as Stokemill
4 Devonshire St.
London W1W 5DX
United Kingdom

Tel: +44 (0)207 112 7510
Mobile: +44 (0)752 278 1690
Email: info@stokemill.com
Website: www.stokemill.com

Company No: 6730098 | VAT No: GB 184 0888 76
Registered Office: Woodlands Grange, Woodlands Lane, Bradley Stoke, Bristol BS32 4JY, UK